As Lead UX & Service Designer Nono is experienced across all stages of product and service development – ranging from user research & analysis over conception & development to further improving a solution's performance. Over the last 10 years Nono has gained experience in industries such as media, retail, social welfare, finance, and logistics. Before Orbit, Nono worked in the TV and media industry, which ultimately led to the co-foundation of an online magazine. Nono is a strong believer and practitioner of the human-centric approach and methodology. In his various engagements within and beyond Orbit Ventures Nono strives to refine, develop, and teach Service Design principles and methods. Nono holds a Master's degree in Digital Management and Service Design, issued by Hyper Island Manchester, Europe's "digital Harvard" (TechCrunch). As team lead Nono heads the six-strong UX & Service Design team. Further, Nono regularly assumes the role of a project lead.